Warranty Policy

petbow warrants products (see Exclusions below) to the original purchaser against defective material and workmanship that occurs during normal use for the period stated from the date of original purchase; verified with a copy of the original dated purchase receipt. Company will, at Company’s option, either repair or replace same without charge

EXCLUSIONS

1、The warranty does not cover premature failure of the product due to accidents such as dropping the product, spillage of water, overheating, fire, lightning etc.; nor improper or excessive use, improper ventilation, incorrect storage, excessive shocks, unauthorized attempts to repair or modify the product, connecting the product to the incorrect electrical supply or, in the case of lamps, the use of damaged or defective fixtures or those with inappropriate ratings.

2、Damage resulting from modification, tampering with or attempted repair by anyone other than the Company.

3、Transfer of product to someone other than the original consumer purchaser.

FOR WARRANTY/REPAIRS/RETURNS

You must pay all postage, shipping, insurance and other charges to return the product to petbow. however, if the necessary repairs are covered by the warranty, petbow will pay the return shipping charges to any destination within the United States or Canada. Please contact the company by e-mail or in writing to the address below:

petbow@gmail.com

Thank you very much.

The petbow Team, The Talis Team of America .